Terms of Use
These Terms of Use ("Terms") were last updated on 8th July 2021.
Christian International Ministries Network, working in conjunction with Bishop Hamon Sole Corp, referred hereinafter as ‘CIMN’, ‘Bishop Hamon Sole’, 'our', 'we' and 'us'; is an eLearning service provider. All customers under our service are subject to the terms and conditions described in this document.
We reserve the right to make alterations to this document whenever we deem reasonable. It is the client's sole responsibility to check this document for updates on a regular basis.
Our Services are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant Services, and those additional terms become part of your agreement with us if you use those Services.
If you live in the United States or Canada, by agreeing to these Terms, you agree to resolve disputes with CIMN through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participate in class actions, as detailed in the Dispute Resolution section.
1. Accounts
You need an account for most activities on our platform, including to purchase and access content. You must have reached the age of consent for online services in your country to use CIMN’s eLearning site.
When setting up and maintaining your account, you must provide, and continue to provide, accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. If you suspect someone else is using your account, let us know by contacting our Support Team.
You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.
You may not share your account login credentials with anyone else, and CIMN will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Support Team. We may request some information from you to confirm that you are indeed the owner of your account.
Students and instructors must be at least 18 years of age to create an account on CIMN’s eLearning sites and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access content that is appropriate for you. If you are below this age of consent to use online services, you may not create a CIMN account. If we discover that you have created an account that violates these rules, we will terminate your account. Under our Instructor Terms, you may be requested to verify your identity before you are authorized to submit content for publication on CIMN’s eLearning platform.
2. Use of Site
Bishop Hamon Sole provides various materials, information, quizzes, tests, questions, articles, news and other information on this and related sites and in courses offered through this site (the “Materials”). Bishop Hamon Sole authorizes each User to view and download one copy of the Materials. Materials may be downloaded and a maximum of one copy of the Materials may be printed if Users make no modifications to the Materials, and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share, or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarize, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorized use of the Site.
Your Content in Our Services
Some of our Services allow you to upload, submit, store, send or receive content You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
3. Payments, Cancellations, Refunds, and Promotions
Services are billed on a monthly or one-time subscription basis unless otherwise specified. Recurring payments will be collected on a specific billing date, 1 month from the initial payment date, automatically and will continue for a total of 11 installments or until a cancellation request is received via the correct method (see below). Failure to pay for services delivered will result in suspension of service. If services are left unpaid for an extended period, we reserve the right to remove the service (including all data) from our servers without notice.
Cancellation:
All payments billed to existing clients are non-refundable. Clients wishing to cancel their service should do so by contacting one of the Support Team by using the messenger within their account at least 7 days before their next billing date. Our base pricing is laid out in US Dollars. If we plan a price revision, we will provide at least 30 days notice. Cancelling a PayPal or Card subscription directly without notifying us may result in an automated termination of service and loss of data.
If your cancellation has been successful, your service will continue until the end of your current billing period, unless refunded, then your service will be terminated immediately.
All subscriptions offer a 7-day 'cooling off' period for new customers. Refunds are available for 7-days after any payment has been collected from a new customer for a new service, providing the service(s) provided have not been used excessively.
It is the client’s responsibility to keep track of all payments made. Any refunds to existing customers or given after the 7-day ‘cooling off’ period will be made entirely at our discretion and may be subject to administrative charges.
You are not liable for any form of refund if you have breached the terms of service in any way.
Promotions
From time-to-time, CIMN may run promotions or provide promo codes. Any promotional codes released are for use on new accounts only and cannot be retroactively applied.
CIMN has the right to withdraw any promotional campaign or codes at any time without prior notice.
3. Acceptable Use, Rules of Conduct, Copyright, and Restrictions
All material on this site, including but not limited to text, images, illustrations, code, scripts, and audio clips/live audio is protected by copyrights which are owned and controlled by Bishop Hamon Sole. Material from this website may not be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, unless we give you the written permission to do so. Any unauthorized use of any Materials on this Site may violate copyright, trademark, and other laws.
Do not misuse our Services, for example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and control laws and regulations. You may not use our services to distribute illegal or un-sociable material. If you are breaking laws, being obscene, spreading false information, or abusing our infrastructure, we have the right to stop you from doing these things. Failure to comply will result in CIMN terminating your account with immediate effect. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content that you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure, or alter any legal notices displayed in or along with our Services.
Reselling products and services without our prior consent is strictly prohibited.
Our Services display some content from third parties. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please do not assume that we do.
In connection with your use of the Services we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.
4. Hyperlinks
Links to external websites are provided solely as a convenience to you. Bishop Hamon Sole has not reviewed all these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.
5. Support and Communications Policy
Customers who require technical support can contact us at any time via the messenger within their Thinkific account.
General Support terms
Attempting to seek support via any other channel such as sales email may delay or prevent any response from the support team. We aim to respond to support queries within 24 hours of submission. We often respond much sooner than this, however, our standard products do not include any form of support time response guarantee unless otherwise specified. We regret that we are unable to provide technical support via other lines of communication such as telephone or live chat to clients on our standard support agreement. This is enforced due to the nature of our business and to ensure a fair level of service to the large number of customers who we serve.
Unless otherwise stated, our plans include 'standard support' detailed in this policy. Any other level of support offered is detailed below. We may change our support policy at any time.
To aid our Support Team, it is important for clients to include a clear outline of account information, system reference numbers and adequate details of any problems when submitting a request for support, with a detailed description and screenshots where required. Failure to do so will result in a delayed response and/or resolution times.
Clients are expected to be courteous and professional in their communications to CIMN/Bishop Hamon Sole. Under no circumstances will we tolerate any kind of verbal, physical, written, or other abuse (including threats of abuse, retribution, or ticket desk spamming) of any CIMN/Bishop Hamon Sole customer, employee, member, or officer. This will result in immediate account termination.
CIMN/Bishop Hamon Sole agrees to offer support to clients only on topics directly relating to our services, and our Support Team is here to assist clients with any problems directly relating to the availability or functionality of our service. Our support service does not cover generic computer or website advice. We always try to help clients as much as possible, however, it is important for clients to acknowledge that their hardware/software setup is unique, and it is not always possible for our Support Team to offer 100% resolution of all problems. In these cases, we will attempt to offer 'Best Effort' support. Clients are expected to do their own research and seek training on such matters. We do not offer support for third-party services. Clients will need to seek advice from the third-party vendor.
Live sales chat is available during standard office hours. This is designed for quick questions and sales queries only. If a client requires support, they should use the official methods stated above. Our sales chat operators will not tolerate abuse or profanity. If used, we reserve the right to evaluate the status of your services with us (if applicable), which could result in account suspension.
6. Limitation of Liability
In no event will Bishop Hamon Sole, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from lower test scores, interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.
7. Our Warranties and Disclaimers
We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we do not promise about our Services.
Other than as expressly set out in these terms or additional terms, neither CIMN/Bishop Hamon Sole nor its suppliers or distributors makes any specific promises about the Services. For example, we do not make any commitments about the content within the Services, the specific functions of the Services or their reliability, availability, or ability to meet your needs. We provide the Services “as is”.
Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.
8. About These Terms
We may modify these terms or any service-specific terms, for example, to reflect changes to the law or changes to our Services. You should look at the terms regularly. We will post notice of modifications to these terms on this page. We will post notice of modified additional terms in the applicable Service. Changes will not apply retroactively and will become effective no earlier than fourteen days after they are posted. However, changes addressing new functions for a Service, or changes made for legal reasons, will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.
If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.
Any charges laid out in these terms are presented in US Dollars ($). If your subscription is billed in any other currency, we will use the current day's exchange rate to process any charges due.
These terms govern the relationship between CIMN/Bishop Hamon Sole and you. They do not create any third-party beneficiary rights.
If you do not comply with these terms and we do not act immediately, this does not mean that we are giving up any rights that we may have (such as acting in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
For information about how to contact Podcast.co, please visit our contact page.
9. Contacting CIMN
For customer support, sales, or billing enquiries - please use the contact form on our website to get in touch with us, or email [email protected]
For business and other inquiries, our correspondence address is:
Christian International Ministries Network
PO Box 9000
Santa Rosa Beach, FL 32459
Our telephone number is (800) 388-5308.